W. Edwards Deming—that arguably, over 90 percent of…
““W. Edwards Deming—that arguably, over 90 percent of problems are due to bad systems, not bad people. However, Greenleaf correctly points out that people are the programmers.””
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Most problems stem from flawed systems, not individuals; people are the programmers of those systems.
In simple terms: Bad systems cause issues, people design them.
Key Takeaway
Improve systems, not blame people.
Themes
systems
responsibility
leadership
Mood
analytical
proactive
Type
strategic
inspirational
When to use this quote
- organizational change
- process improvement
Key Concepts
systemic thinking
design
accountability
Questions to Reflect On
- What system flaws can you identify?
- How can you influence system design?
A Different Perspective
Systems can be complex and resistant to change.