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In contrast to the notion that any publicity is good…

“In contrast to the notion that any publicity is good publicity, negative reviews hurt sales for some books. But for books by new or relatively unknown authors, negative reviews increased sales by 45%… Even a bad review or negative word of mouth can increase sales if it informs or reminds people…” quote by Jonah Berger
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““In contrast to the notion that any publicity is good publicity, negative reviews hurt sales for some books. But for books by new or relatively unknown authors, negative reviews increased sales by 45%… Even a bad review or negative word of mouth can increase sales if it informs or reminds people that the product or idea exists.””

Jonah Berger

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Negative reviews can paradoxically boost sales for unknown authors by increasing awareness of the product.

In simple terms: Bad reviews can help unknown books get noticed.

Key Takeaway

Leverage any attention to raise visibility.

Themes

marketing psychology visibility

Mood

analytical optimistic

Type

strategic insightful

When to use this quote

  • book launches
  • startup branding
  • product releases

Key Concepts

word of mouth social proof

Questions to Reflect On

  • How can you turn negative feedback into positive momentum?
  • When does negative publicity become harmful?
A Different Perspective

Overreliance on negative buzz may damage long‑term reputation.

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