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Customers can tell you how to evolve a product, but they…

“Customers can tell you how to evolve a product, but they can't show you how to make a leap.” quote by Guy Kawasaki
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“Customers can tell you how to evolve a product, but they can't show you how to make a leap.”

Guy Kawasaki

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Customers can suggest product improvements but cannot inspire breakthrough innovations.

In simple terms: Customers guide, not lead leaps.

Key Takeaway

Seek visionary leadership for big changes.

Themes

innovation customer feedback product development

Mood

strategic inspirational

Type

business motivational

When to use this quote

  • startup pivots
  • feature requests
  • market research

Key Concepts

business strategy design thinking

Questions to Reflect On

  • What leap does your product need?
  • How to balance user input with vision?
A Different Perspective

Customers may have hidden insights.

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