There are two kinds of second class men in business. There…
“There are two kinds of second class men in business. There is the man who puts money first and service second. There is the man who puts service first and money second, who never has any money. The first class man in business is the man who is made up out of rolling the other two kinds into one man and working them together.”
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Balancing profit and service creates a sustainable business model.
In simple terms: Combine money focus with service focus.
Integrate profit and service.
Themes
Mood
Type
When to use this quote
- entrepreneurship
- corporate strategy
- customer service
- financial planning
Key Concepts
Questions to Reflect On
- How can firms measure success beyond profit?
- What practices ensure service isn’t sacrificed?
May neglect one side, causing imbalance.