“Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the… — Susan C. Young Copy Share Image
“Trust and rapport are the connective tissue for gaining and maintaining healthy relationships. They provide people with the comfort and reassurance that… — Susan C. Young Copy Share Image
“The best safeguards you have are to live with dignity, love, and self-respect, and to make choices you can be proud of… — Susan C. Young Copy Share Image
“Rather than using these pages for a boring English lesson, I will simply encourage you to become keenly aware and pay close… — Susan C. Young Copy Share Image
“Going with Your Gut Your natural instincts are a great barometer for a person’s trustworthiness. Listen to your gut when something feels… — Susan C. Young Copy Share Image
“The truth may be true, but a discreet person understands that speaking the truth isn’t always helpful. It can also be hurtful… — Susan C. Young Copy Share Image
“Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you’ll need… — Susan C. Young Copy Share Image
“I know that trying to begin a new habit may be uncomfortable, inconvenient, or challenging. However, when the goal is to feel… — Susan C. Young Copy Share Image
“It can be a mean world; sadly, there is no shortage of rude people. Throughout my travels, I pleasantly discovered that if… — Susan C. Young Copy Share Image
“An ambivert navigates the introvert/extrovert spectrum with ease since they do not fit directly into either category. Since neither label applies to… — Susan C. Young Copy Share Image
“We all know that person—the one who wakes up on the right side of the bed; the one who surely consumed a… — Susan C. Young Copy Share Image
“Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company… — Susan C. Young Copy Share Image
“To remember people’s names, create a New Contact—Saving someone’s name shortly after meeting will help you retain it longer. Whether it is… — Susan C. Young Copy Share Image
“Mary Kay Ash, the founder of the Mary Kay Cosmetic empire, taught her teams that most people have a sign hanging around… — Susan C. Young Copy Share Image
“Is there overlap and similarity among personality profile assessments? Absolutely! Although each assessment packages information differently, you will recognize the common threads… — Susan C. Young Copy Share Image
“International speaker and business consultant Jill Konrath authored the book, How to Sell to Big Companies. Jill shares that when sales people… — Susan C. Young Copy Share Image
“When a leader nurtures an environment of trust, respect, and honesty—business soars, creativity and problem-solving are inspired, and collaboration enables people get… — Susan C. Young Copy Share Image
“Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You… — Susan C. Young Copy Share Image
“The importance of healthy habits and hygiene for making a positive first impression should go without saying; however, I would be remiss… — Susan C. Young Copy Share Image
“Make the personal choice to instill healthy habits and hygiene into your life. When you resolve to live a healthier life, you… — Susan C. Young Copy Share Image
“Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would… — Susan C. Young Copy Share Image
“By establishing a strategic online presence through your website, social media, keywords, meta tags, and Google AdWords, the world may discover your… — Susan C. Young Copy Share Image
“Be a Discovery Expert. Be inquisitive. A wonderful way to get to know someone is simply by asking questions. The more you… — Susan C. Young Copy Share Image
“Open-ended questions open doors for new discoveries and opportunities. They encourage others to speak their truths, share their experiences, and express their… — Susan C. Young Copy Share Image
“By becoming aware of the differences and developing an understanding of each person’s uniqueness, you will improve your interactions to make more… — Susan C. Young Copy Share Image
“Use Names. Calling a person by name makes him/her feel recognized, appreciated, and special. It shows respect and that you are genuinely… — Susan C. Young Copy Share Image
“As if these diverse characteristics weren’t enough, bring them all into a social context where we must work, live, love, and engage… — Susan C. Young Copy Share Image
“As you rock rapport, you will open doors, earn loyalty, establish long-term relationships, and promote mutually respectful interaction. How can you break… — Susan C. Young Copy Share Image
“The Truth Can Hurt . . . “Honesty is one of your most valuable virtues, however, when used without discretion, it can reap unfavorable repercussions.” — Susan C. Young Copy Share Image
“To remember people’s names, wash, rinse, repeat—Repeat a person’s name upon introduction, throughout the conversation, and as you bid farewell. Try it… — Susan C. Young Copy Share Image
“When you resolve to live a healthier life, you will feel better, look better, and make a better impression on everyone you… — Susan C. Young Copy Share Image
“Usually this kind of self-serving “honesty” will sabotage your success. If you can't say something nice, don't say anything at all. Realize… — Susan C. Young Copy Share Image
“From a leadership lean, are you the BOSS that creates fear and rules with an “iron fist” or are you a LEADER… — Susan C. Young Copy Share Image
“Clown Around . . . Nancy Weil of The Laugh Academy gives people she meets red clown noses and shows them how… — Susan C. Young Copy Share Image
“The Words You Write “Few things scream ‘unprofessional’ faster than a poorly written letter or resume filled with errors, misspellings, misuse, and… — Susan C. Young Copy Share Image
“As you use fun and humor to reduce tension and connect with laughter, light-heartedness will prevail. Exercising discretion and good judgment in… — Susan C. Young Copy Share Image
“Getting an education is not only a matter of checking the boxes as your life progresses; it is a gift which can… — Susan C. Young Copy Share Image
“Mindful Awareness. Be fully involved in the moment—right now! Developing this ability instills a sixth sense for navigating connections. Be intentional and… — Susan C. Young Copy Share Image
“The "spot-on" accuracy of the results may astound you. Once you understand yourself and realize that other people have their own sets… — Susan C. Young Copy Share Image
“Since your habits and hygiene will all help you feel great, look great, and improve the quality of your life, isn’t it… — Susan C. Young Copy Share Image
