You can't always hire great service providers, but you can create them. — Ron Kaufman Copy Share Image
Giving great service requires the right people and the right service tools. — Ron Kaufman Copy Share Image
If you were a customer, would you come back to buy your products or services? — Ron Kaufman Copy Share Image
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses. — Ron Kaufman Copy Share Image
In a service situation, each delay can mean many unsatisfied customers, each one telling many more. — Ron Kaufman Copy Share Image
Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects… — Ron Kaufman Copy Share Image
Good customers want good quality service. Great customers want it even more. — Ron Kaufman Copy Share Image
Make your service systems so strong that everyone looks like a genius. — Ron Kaufman Copy Share Image
Convince people and you win their minds. Inspire people and you win their hearts. — Ron Kaufman Copy Share
Good customers want good quality service. Great customers want it even more. — Ron Kaufman Copy Share
Acting after being asked is compliance. Acting without being asked is kindness. — Ron Kaufman Copy Share
Sometimes we become so expert in our own domain, we forget that customers may be less familiar. — Ron Kaufman Copy Share
