“How do you minimize the awkwardness in that moment? What are some of the conversations starters you've used to open, encourage, and… — Susan C. Young Copy Share Image
“We can choose how we present ourselves to the world—and we should. From a sales perspective, who would you rather work with?… — Susan C. Young Copy Share Image
“When in doubt, give it out. Regardless of what is happening in your life, there is always someone else worse off that… — Susan C. Young Copy Share Image
“Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested… — Susan C. Young Copy Share Image
“The days of the pushy salesmen and self-serving narcissists are over. That type of behavior quickly alienates and pushes people away because… — Susan C. Young Copy Share Image
“Well-crafted and open-ended questions typically begin with What, Why, When, Who, How, and Where, all of which can prompt the most delightful… — Susan C. Young Copy Share Image
“Begin to take the initiative when you want to meet someone new. Be the one who steps forward first. Simply say hello… — Susan C. Young Copy Share Image
“Upbeat people make us feel appreciated, important, and fantastic. These are the folks who expand and warm us with their positive energy.” — Susan C. Young Copy Share Image
“Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to… — Susan C. Young Copy Share Image
“Many people have never discovered the power generated from a heart of service. They show up to life projecting a right of… — Susan C. Young Copy Share Image
“Whether you're delivering a sales presentation to a new client, going on a trip, speaking in front of a thousand people, or… — Susan C. Young Copy Share Image
“Whether you are staying in someone’s home as a house guest, attending a dinner party, or visiting a sick friend, when you… — Susan C. Young Copy Share Image
“It can be a mean world; sadly, there is no shortage of rude people. Throughout my travels, I pleasantly discovered that if… — Susan C. Young Copy Share Image
“As with most things in life, a healthy balance will keep us on the right path. To avoid too much eye contact… — Susan C. Young Copy Share Image
“A simple handshake is not always a simple handshake. The way it is delivered can take on a million meanings and interpretations.… — Susan C. Young Copy Share Image
“An ambivert navigates the introvert/extrovert spectrum with ease since they do not fit directly into either category. Since neither label applies to… — Susan C. Young Copy Share Image
“Like everything else in our world, we too are energy. Each one of us is an energy being releasing our own distinctive… — Susan C. Young Copy Share Image
“1. “Being able to depend on a person’s integrity lays a solid foundation for a relationship built on trust, both in business… — Susan C. Young Copy Share Image
“Healthy self-esteem rests upon a strong foundation of core values and an inclination to act and speak in alignment with those values.” — Susan C. Young Copy Share Image
“If you were to spend your own time and money to hire a consultant, coach, or trainer, wouldn’t it give you more… — Susan C. Young Copy Share Image
“Become a lifelong learner. Read books, watch videos, listen to audio, and seek lessons for learning how to live your best life… — Susan C. Young Copy Share Image
“The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of… — Susan C. Young Copy Share Image
“Mirroring is a powerful neuro-linguistic programming technique that can be used to bond with others, build rapport, and reach mutual understanding more… — Susan C. Young Copy Share Image
“Every time you speak, you are using your voice to connect with others, whether it is in-person, on the phone, or in… — Susan C. Young Copy Share Image
“When employees are motivated and love what they do you will see higher productivity, less turnover, healthier communication, increased loyalty, and a… — Susan C. Young Copy Share Image
“As a young girl, I allowed my self-esteem to be determined by others’ opinions, and I devoted incredible energy tuning into how… — Susan C. Young Copy Share Image
“Allow your natural personality to shine through without pretending to be someone you're not, or you may be stuck with that label… — Susan C. Young Copy Share Image
“The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love.… — Susan C. Young Copy Share Image
“Admittedly, there will be times when you must interact on a superficial level and adjust your behavior to fit in, go along… — Susan C. Young Copy Share Image
“Approaching others with a loving heart enables you to be more caring, compassionate, and empathetic. What’s not to love about that?” — Susan C. Young Copy Share Image
“Authenticity respects the ebb and flow between positive and negative. The people who really know you will understand that you are not… — Susan C. Young Copy Share Image
“Do you genuinely love people? Or at least make an effort to like them? Your first impressions will be made easier and… — Susan C. Young Copy Share Image
“Life rewards action. To get from where you are now to where you want to be requires forward movement and momentum. Although… — Susan C. Young Copy Share Image
“Someone who is being gracious, kind, and passionate is more likely to achieve what they want in life than someone who is… — Susan C. Young Copy Share Image
“As with construction, your personal integrity is the firm foundation upon which you can build a strong character, rewarding life, and healthy… — Susan C. Young Copy Share Image
“Haven’t you known people who seem to have a “sixth sense” super-power when it comes to connecting, communicating, and understanding others? These… — Susan C. Young Copy Share Image
“The benefits you will enjoy with a positive attitude have a multiplier effect and exponentially impact your personal well-being.” — Susan C. Young Copy Share Image
“Being healthy, balanced, and positive is key to making a positive first impression. How you feel about yourself sets the tone for… — Susan C. Young Copy Share Image
“Your healthy self-esteem is one of the most significant and powerful drivers in your life. It drives your perceptions, attitudes, opinions, relationships,… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share