The single hardest part of leading any organization is knowing what is going on. There's too much noise in the system, too… — Margaret Heffernan Copy Share Image
[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves. — Margaret Heffernan Copy Share Image
Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each… — Margaret Heffernan Copy Share Image
Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully. — Margaret Heffernan Copy Share Image
Speaking is what most people work on. They forget the thinking and the breathing and instead try to occupy space with sound. — Margaret Heffernan Copy Share Image
Huge open source organizations like Red Hat and Mozilla manage the collaboration of hundreds of people who don't know one another and… — Margaret Heffernan Copy Share Image
Every organization has issues and concerns which are known about by many people who choose to remain silent. — Margaret Heffernan Copy Share Image
Companies don't have ideas; only people do. And what motivates people are the bonds and loyalty and trust they develop between each… — Margaret Heffernan Copy Share Image
money appears to motivate only our interest in ourselves, making us selfish and self-centered...Money makes people feel self-sufficient, which also means they… — Margaret Heffernan Copy Share Image
Clearing your head of distractions in order to notice and understand the people you are with can feel inefficient - there are… — Margaret Heffernan Copy Share Image
I hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting.… — Margaret Heffernan Copy Share Image
The vast literature concerning whistleblowers shows that, far from weird extremists, they are really quite ordinary people: male and female, young and… — Margaret Heffernan Copy Share Image
All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They… — Margaret Heffernan Copy Share Image
When we care about people, we care less about money, and when we care about money, we care less about people. — Margaret Heffernan Copy Share Image
Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them. — Margaret Heffernan Copy Share Image
Companies are bought for their revenue, customer base, technology, or people. A few great companies offer all of these, but any valuable… — Margaret Heffernan Copy Share Image
What do you want your business to do? Make money, of course. To pay for people and supplies, to be able to… — Margaret Heffernan Copy Share Image
Most people have their best ideas when they take their minds away from problems they're trying to solve. — Margaret Heffernan Copy Share Image
Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems. — Margaret Heffernan Copy Share Image
How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The… — Margaret Heffernan Copy Share Image
Companies are bought for their revenue, customer base, technology, or people. A few great companies offer all of these, but any valuable business offers… — Margaret Heffernan Copy Share
The biggest catastrophes that we've witnessed rarely come from information that is secret or hidden. It comes from information that is freely available and… — Margaret Heffernan Copy Share
I haven't always hated McDonald's. When my kids were little and I lived in the U.S., they were as susceptible as anyone to Happy… — Margaret Heffernan Copy Share
I hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting. I hate… — Margaret Heffernan Copy Share
The vast literature concerning whistleblowers shows that, far from weird extremists, they are really quite ordinary people: male and female, young and old, junior… — Margaret Heffernan Copy Share
“Indeed, there seems to be some evidence not only that all love is based on illusion — but that love positively requires illusion in… — Margaret Heffernan Copy Share
Clearing your head of distractions in order to notice and understand the people you are with can feel inefficient - there are so many… — Margaret Heffernan Copy Share
I don't mind if the couple next to me is tense or the kids are whiny. I'd even be happy to hear an honest… — Margaret Heffernan Copy Share
British innovation in design, in the creative arts, in engineering and manufacturing is world class. — Margaret Heffernan Copy Share
Huge open source organizations like Red Hat and Mozilla manage the collaboration of hundreds of people who don't know one another and have spent… — Margaret Heffernan Copy Share
Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully. — Margaret Heffernan Copy Share
“Humans do not have enough mental capacity to do all the things that we think we can do. As attentional load increases, attentional capacity… — Margaret Heffernan Copy Share
“Those who consistently attempt multitasking find it harder to ignore irrelevant information and take longer moving between tasks—in other words, for all their frantic… — Margaret Heffernan Copy Share
The healthiest companies are always characterized by organic talent development. — Margaret Heffernan Copy Share
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