Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh Copy Share Image
For individuals, character is destiny. For organizations, culture is destiny. — Tony Hsieh Copy Share Image
One customer well taken care of could be more valuable than $10,000 worth of advertising. — Jim Rohn Copy Share Image
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. — Mahatma Gandhi Copy Share Image
Being on par in terms of price and quality only gets you into the game. Service wins the game. — Tony Alessandra Copy Share Image
If you don't genuinely like your customers, chances are they won't buy. — Thomas Watson Copy Share Image
You've got to look for a gap, where competitors in a market have grown lazy and lost contact with the readers or… — Rupert Murdoch Copy Share Image
It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in… — David Yu Copy Share Image
If you want to be creative in your company, your career, your life, all it takes is one easy step...the extra one.… — Dale Dauten Copy Share Image
The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of… — Peter Drucker Copy Share Image
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves — Steve Jobs Copy Share Image
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it… — Jeffrey Gitomer Copy Share Image
The nature of any human being, certainly anyone on Wall Street, is 'the better deal you give the customer, the worse deal… — Bernard Madoff Copy Share Image
There is a spiritual aspect to our lives - when we give, we receive-when a business does something good for somebody, that… — Ben Cohen Copy Share Image
Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people… — Howard Schultz Copy Share Image
It's a very, very tough market. So unless you do a really good job, you buy the right products from the manufacturers,… — John Ilhan Copy Share Image
There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is… — Jim Bush Copy Share Image
Customers today want the very most and the very best for the very least amount of money, and on the best terms.… — Brian Tracy Copy Share Image
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day.… — Howard Schultz Copy Share Image
Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and… — Seth Godin Copy Share Image
Revolve your world around the customer and more customers will revolve around you. — Heather Williams Copy Share Image
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. — Don Porter Copy Share Image
If put to the pinch, an ounce of loyalty is worth a pound of cleverness. — Elbert Hubbard Copy Share Image
The complaining customer represents a huge opportunity for more business. — Zig Ziglar Copy Share Image
The longer you wait, the harder it is to provide outstanding customer service. — Bill Davidow Copy Share Image
Customer satisfaction is worthless. Customer loyalty is priceless. — Jeffrey Gitomer Copy Share Image
There's a place in the world for any business that takes care of its customers-after the sale. — Harvey Mackay Copy Share Image
