When you listen with empathy to another person, you give that person psychological air. — Stephen Covey Copy Share Image
When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get… — Stephen Covey Copy Share Image
People don't listen to understand. They listen to reply. The collective monologue is everyone talking and no one listening. — Stephen Covey Copy Share Image
“Very few people have ever experienced the feeling of being completely understood. When they experience it, it can become one of the… — Stephen Covey Copy Share Image
Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings… — Stephen Covey Copy Share Image
The more deeply you understand other people, the more you will appreciate them, the more reverent you will feel about them. To… — Stephen Covey Copy Share Image
Most people do not listen with the intent to understand; they listen with the intent to reply. They're either speaking or preparing… — Stephen Covey Copy Share Image
The more authentic you become, the more genuine in your expression, particularly regarding personal experiences and even self-doubts, the more people can… — Stephen Covey Copy Share Image
You can't have the fruits without the roots. It's the principle of sequencing: Private Victories proceed Public Victories. Self-mastery and self-discipline are the foundation… — Stephen Covey Copy Share
Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're… — Stephen Covey Copy Share
The fire inside people is like a match; the way to ignite that flame is initially through friction, then other matches are lit through… — Stephen Covey Copy Share
In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or… — Stephen Covey Copy Share
To blame and accuse other people, is to choose to empower them, to control us. — Stephen Covey Copy Share
If you are an effective manager of your self, your discipline comes from within; it is a function of your independent will. — Stephen Covey Copy Share
I believe in Coach Louis Wong. He is so much more than just a football coach. — Stephen Covey Copy Share
Most people struggle with life balance simply because they haven't paid the price to decide what is really important to them. — Stephen Covey Copy Share
Highly proactive people don't blame circumstances, conditions, or conditioning for their behavior. Their behavior is a product of their own conscious choice. — Stephen Covey Copy Share
When it comes to developing character strength, inner security and unique personal and interpersonal talents and skills in a child, no institution can or… — Stephen Covey Copy Share
Most people define greatness through wealth and popularity and position in the corner office. But what I call everyday greatness comes from character and… — Stephen Covey Copy Share
Contrary to what most people believe, trust is not some soft, illusive quality that you either have or you don't; rather, trust is a… — Stephen Covey Copy Share
Many people seem to think that success in one area can compensate for failure in other areas. But can it really?... True effectiveness requires… — Stephen Covey Copy Share
