“Energy is contagious and infectious and whether it is the good kind or the bad kind—other people feel it.” — Susan C. Young Copy Share Image
“Give yourself and others the gift of your brilliance to deliver a more compelling and memorable presentation.” — Susan C. Young Copy Share Image
“Impeccable manners and courteous behavior are the hallmarks for healthy relations and human interaction.” — Susan C. Young Copy Share Image
“Building confidence is an ongoing process and something that can be accomplished over time.” — Susan C. Young Copy Share Image
“Is YOUR brand consistent and congruent with your desired outcomes?” — Susan C. Young Copy Share Image
You can't compete globally unless you have appropriate communication skills. — James Wolfensohn Copy Share Image
“Strive to be happy rather than downhearted or miserable—hopeful rather than resigned and doubtful.” — Susan C. Young Copy Share Image
“Put yourself in the driver seat by designing the best attitude possible to help you get where you need and want to… — Susan C. Young Copy Share Image
“Every one of your first encounters begins with a “blank canvas” which provides you with unlimited opportunities to color your world in… — Susan C. Young Copy Share Image
“There will be times when you would be wise to err on the side of caution. And rather than making a magnificent… — Susan C. Young Copy Share Image
“Initiative is The Start of All Good Things. Your ship will never come in if you don’t send any out. Have you… — Susan C. Young Copy Share Image
“The way you deliver the words you say becomes your “vocal image. This "vocal image" can make or break your first impressions,… — Susan C. Young Copy Share Image
“The discovery that making great first impressions can be a learned skill helped me to understand that we can and do have… — Susan C. Young Copy Share Image
“Sometimes we meet folks who appear rather plain, yet when they speak from a heart of service, love, compassion, and wisdom, they… — Susan C. Young Copy Share Image
“Human resource directors and hiring managers tell me they usually know within the first thirty seconds of a job interview whether or… — Susan C. Young Copy Share Image
Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and… — John P. Kotter Copy Share Image
“We are all wired with a natural propensity to learn, grow, and expand. Think of the positive things that make you happy,… — Susan C. Young Copy Share Image
If you agree with an outside person's interpretation of you, that's a happy bit of affirmation. It means you're communicating externally what… — Heidi Julavits Copy Share Image
“We are more likely to trust a person who is easier to read; they're easier to believe. Or we tend to think… — Susan C. Young Copy Share Image
“Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that… — Susan C. Young Copy Share Image
“Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement,… — Susan C. Young Copy Share Image
“The wonderful world of human relationships is a rich mixture of backgrounds, perceptions, habits, preferences, behaviors, and motivators. These differences can create… — Susan C. Young Copy Share Image
“Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You’re happy to see him because he is so happy… — Susan C. Young Copy Share Image
“What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch… — Susan C. Young Copy Share Image
“Throughout my life, I have been blessed with a positive and resilient attitude. I grew up with an alcoholic father and he… — Susan C. Young Copy Share Image
“It’s as if once you feel a connection with someone, you assume it will always be so. The sum of daily interactions… — Kate Murphy Copy Share Image
“I was once hired by an organization to deliver a workshop on networking. The goal was to provide their engineers with tools… — Susan C. Young Copy Share Image
“Poise: a graceful and elegant bearing in person; a composure of dignity and manner. Postures: the position of a person’s body when… — Susan C. Young Copy Share Image
“The variety of political positions shared on Facebook in the 2016 Presidential Election was both entertaining and, sadly, destructive. I observed friends… — Susan C. Young Copy Share Image
“14 Ways to Become an Incredible Listener 1. Be present and provide your undivided attention. 2. Seek first to understand, then to… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand,… — Susan C. Young Copy Share Image
“Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business… — Susan C. Young Copy Share Image
“Self-confident people take the initiative to move forward in the direction of their dreams.” — Susan C. Young Copy Share Image
“Authentic people are so comfortable in their own skins they make us more comfortable in our own.” — Susan C. Young Copy Share Image
“By authentically sharing when things aren’t right you allow the people you care about to offer the support you may need.” — Susan C. Young Copy Share Image
“Notice when negativity spins in your head and disrupt it immediately before it has a chance to take hold and stick.” — Susan C. Young Copy Share Image
“Do your clothes make you feel happy, beautiful, comfortable in your skin, handsome, confident, or powerful?” — Susan C. Young Copy Share Image
“The approachable individuals are the first ones that I introduce myself to because they make me feel emotionally safe.” — Susan C. Young Copy Share Image
“Emotionally intelligent people know how to light their own fire to sustain their activities to accomplish your goals.” — Susan C. Young Copy Share Image
“Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily.” — Susan C. Young Copy Share Image
