Building relationships Quote by Utibe Samuel Mbom

“Aggression is just where politeness is ignored.”

— Amit Kalantri

“Treat your clients with high professionalism and they will no more negotiate with you.”

— Amit Kalantri

“Make your clients happy, because unhappy clients do not always return.”

— Utibe Samuel Mbom

“Look for the positive qualities in your client's negative behavior.”

— Marilyn Suttle

“You don't always have to teach the the corrective lesson. Sometimes you can teach the lesson of patience and non-engagement.”

— Bryant McGill

“avoid, as much as possible, telling clients what they would do if they were to be hired; instead, they just start serving them as…

— Patrick Lencioni

“even though clients require us to be competent enough to meet their needs, it is ultimately our honesty, humility, and selflessness that will endear…

— Patrick Lencioni

“Patience is the direct antithesis of anger.”

— Allan Lokos

“As difficult as it might be at times, we have the ability to choose our attitude at any time for the good. When someone…

— Darlene Schacht

“I have always believed that the way you treat your employees is the way they will treat your customers, and that people flourish when…

— Anonymous

“Do not be threatened by rude people because rudeness is a sign of insecurity.”

— Gift Gugu Mona

“Hug your customers but also offer handshake to your competitors.”

— Amit Kalantri