Diplomat Quote by Tom "Big Al" Schreiter
““every “No” answer just gets you closer to another “No” answer because you are saying the wrong words. If the words you say create “No” answers, saying them more often won’t change the results. Change the words if you want a different answer.””
About This Quote
Source Speech: Motivational talk, 2020
Repeatedly using the same ineffective language yields the same negative responses; changing phrasing can alter outcomes.
In simple terms: Wrong words produce wrong answers; change them.
Adapt communication to achieve desired results.
Themes
Mood
Type
When to use this quote
- sales pitches
- negotiations
- customer service
- relationship building
Key Concepts
Questions to Reflect On
- What alternative approaches could complement new language?
- How do you test if new phrasing works?
Changing words alone may not overcome deeper issues or resistance.