““How a crank caller at work is handled can result in unfavorable opinions as well. Is the worker firm and decisive with the caller? Polite and diplomatic? Or does the worker let the caller run roughshod over them? Depending on the type of work environment a person is employed in, and what kind of people are managing the concern, any or all of the above responses -or any responses not listed here- may reflect negatively on a worker. Thus the holy grail for some crank callers is to create a rift between their target and their target's employer. Aside””
