Effectiveness Quote by Stephen Covey
“Empathy takes time, and efficiency is for things, not people.”
About This Quote
Source Book: The 7 Habits of Highly Effective People, Stephen Covey, 1989
True empathy requires time; efficiency should serve people, not replace them.
In simple terms: People need time, not just speed.
Prioritize human connection over speed.
Themes
Mood
Type
When to use this quote
- customer service
- team management
- coaching
Key Concepts
Questions to Reflect On
- In what ways can you give people more time?
- How does efficiency improve when people feel heard?
Focusing solely on speed can erode trust.