““It’s more important for your team to be dedicated than to be “cross-functional.” I’d rather work with a balanced, diverse three-person team who are “all in” than fifteen people who cover every division of the company but can never find time to really do the hard work. While it’s good to get operators and scalers involved in the process, there are plenty of mechanisms to get them involved, exposed, and bought in if they can’t be dedicated (such as having them participate in prototyping or piloting).””
