Attitude Quote by Roger Babson
“If things are not going well with you, begin your effort at correcting the situation by carefully examining the service you are rendering, and especially the spirit in which you are rendering it.”
About This Quote
Source Business advice (early 20th century), author unknown
Improving service quality starts with honest self‑examination of actions and intentions, especially the underlying spirit.
In simple terms: Examine your service and mindset to fix problems.
Reflect on purpose and attitude before correcting issues.
Themes
Mood
Type
When to use this quote
- customer service
- team leadership
- personal development
- process optimization
Key Concepts
Questions to Reflect On
- What practical steps accompany a shift in mindset?
- How can you measure the impact of changed intentions?
Focusing only on spirit may ignore practical constraints and resources.