Burger king Quote by Rich Cohen
““Doing things the right way, giving guys accolades for that. It’s important. In Burger King we used to call it taking a walk. Taking a walk means you get out of your office and walk around the restaurant. You walk outside and look for trash. Is the dining room clean? Are your employees dressed properly? Are they smiling? Are the lights on? We all need to take a walk more often. Just look around and say, ‘Is everything right? Is everything the way it should be? Are we giving ourselves the best chance to have success?’ And if we are, then what’s wrong with going up to that person that has that area cleaned up, and is focused, with a smile on their face, and saying, ‘Hey, I want you to know I appreciate it.’ If there’s one thing I learned as an owner, it’s that the players, people that work for you, they’re the ones that are going to make you successful.” Plank bought””
About This Quote
Regularly inspecting the workplace and recognizing good performance ensures standards are met and motivates staff.
In simple terms: Check the work area and praise those who excel.
Key Takeaway
Observe, assess, and commend excellence.
Themes
leadership
quality control
recognition
motivation
operations
Mood
focused
encouraging
Type
advice
leadership
When to use this quote
- restaurant management
- team meetings
- daily walkthroughs
Key Concepts
continuous improvement
employee engagement
performance feedback
Questions to Reflect On
- How often do you walk the floor?
- What criteria do you use to give praise?
A Different Perspective
Praise alone may not fix systemic issues.
![“The way the kids of immigrants heard about America, you would think it was not down the stairs and out the door but still across the ocean, a distant place where everything is promised and, for hard work, everything is given. From the day he left his parents' house, Abe [Reles] had to know his…” quote by Rich Cohen](https://sms4smile.com/quotes/img-quotes/1ee/rich-cohen-26170_american-dream_the-way-the-kids-of-immigrants-heard-abo_1466472.jpg)
