Taste Quote by Mary Roach
““Which ones, in short, make the difference in the consumer’s mouth and mind? “And you can’t ask the consumer,” says Langstaff. “You ask the consumer, ‘Why does it taste better?’ They say, ‘Because I like it better.’” The consumer’s flavor lexicon is tiny: yum and yuck.””
About This Quote
Consumers can only articulate simple likes or dislikes, limiting deeper insight into preferences.
In simple terms: People’s taste language is very basic.
Seek deeper understanding beyond simple feedback.
Themes
Mood
Type
When to use this quote
- product design
- advertising
- food industry
- user testing
Key Concepts
Questions to Reflect On
- How can you uncover deeper motivations behind preferences?
- What methods reveal richer consumer insights?
Relying solely on simple feedback can mislead product development.