Contractor Quote by Marilyn Tavenner
“CMS has a track record of successfully overseeing the many contractors our programs depend on to function. Unfortunately, a subset of those contracts for HealthCare.gov have not met expectations.”
About This Quote
Source Report: Congressional Hearing on HealthCare.gov, 2015
Oversight can succeed overall but specific contracts may underperform, highlighting need for tighter monitoring.
In simple terms: Overall oversight works, some contracts fail.
Key Takeaway
Improve contract accountability.
Themes
government
healthcare
contract management
Mood
concerned
critical
Type
policy
analysis
When to use this quote
- healthcare program management
- contract negotiations
- government audits
Key Concepts
public policy
performance monitoring
Questions to Reflect On
- How can oversight be more granular?
- What metrics best detect underperformance?
A Different Perspective
Even strong oversight cannot guarantee every contractor meets standards.
