““After Toby died, I… There’s just no way I can adequately describe the despair. And the worst part? We had to share our agony with three thousand other families and an entire nation that was changed forever by what happened that day. But for us, for me, it was so intensely personal.” “I didn’t know anyone who died that day, but as a pilot and an American, it was one of the most gut-wrenching things I’ve ever lived through. I can’t even begin to know what it was like for people who lost loved ones.””
