Contagion Quote by Malcolm Gladwell
““Emotion goes inside-out. Emotional contagion, though, suggests that the opposite is also true. If I can make you smile, I can make you happy. If I can make you frown, I can make you sad. Emotion, in this sense, goes outside-in.””
About This Quote
Source Interview: “The Science of Emotion” podcast, 2020
Emotion can be expressed outwardly and also absorbed from others, influencing feelings both ways.
In simple terms: Emotions spread through facial cues and affect moods.
Use facial expressions to positively influence others.
Themes
Mood
Type
When to use this quote
- team meetings
- customer service
- public speaking
- leadership training
Key Concepts
Questions to Reflect On
- How can you ensure your smile is genuine?
- What situations might a frown be beneficial?
Facial expressions may be misinterpreted, limiting impact.