Every Quote by Letitia Baldrige
“For every rude executive who makes it to the top, there are nine successful executives with good manners.”
About This Quote
Source Book: Etiquette Guide to the Human Species, 1995
Good manners in leadership are more common than harsh behavior, implying civility leads to success.
In simple terms: Politeness breeds success more than rudeness.
Cultivate courtesy in professional settings.
Themes
Mood
Type
When to use this quote
- corporate meetings
- customer service
- team management
Key Concepts
Questions to Reflect On
- How does courtesy affect team morale?
- When is firmness preferable to politeness?
Politeness alone may not guarantee promotion.