"Most hierarchies are nowadays so cumbered with rules……" — Laurence J. Peter

"Most hierarchies are nowadays so cumbered with rules and traditions, and so bound in by public laws, that even high employees do not have to lead anyone anywhere, in the sense of pointing out the direction and setting the pace. They simply follow precedents, obey regulations, and move at the head of the crowd. Such employees lead only in the sense that the curved wooden figurehead leads the ship ."

Laurence J. Peter

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