““The attacks on the Taj and the Oberoi, in which executives and socialites died, had served as a blunt correction. The wealthy now saw that their security could not be requisitioned privately. They were dependent on the same public safety system that ill served the poor. Ten young men had terrorized one of the world’s biggest cities for three days—a fact that had something to do with the ingenuity of a multi-pronged plot, but perhaps also to do with government agencies that had been operating as private market-stalls, not as public guardians. The crisis-response units of the Mumbai Police lacked arms. Officers in the train station didn’t know how to use their weapons, and ran and hid as two terrorists killed more than fifty travelers. Other officers called to rescue inhabitants of a besieged maternity hospital stayed put at police headquarters, four blocks away. Ambulances failed to respond to the wounded. Military commandos took eight hours to reach the heart of the financial capital—a journey that involved an inconveniently parked jet, a stop to refuel, and a long bus ride from the Mumbai airport. By the time the commandos arrived in south Mumbai, the killings were all but over.””
