"Overcoming complacency is crucial at the start of……" — John P. Kotter

"Overcoming complacency is crucial at the start of any change process, and it often requires a little bit of surprise, something that grabs attention at more than an intellectual level. You need to surprise people with something that disturbs their view that everything is perfect."

— John P. Kotter

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54 Quotes by John P. Kotter

John P. Kotter has 54 quotes on this site. A few more worth reading:

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