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Cases Quote by John McGraw

“Learn to know every man under you, get under his skin, know his faults. Then cater to him - with kindness or roughness as his case may demand.” quote by John McGraw
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“Learn to know every man under you, get under his skin, know his faults. Then cater to him - with kindness or roughness as his case may demand.”

John McGraw

About This Quote

Source Book: The Art of Managing People, 1915

Understanding others deeply lets you adapt your behavior to motivate or discipline effectively.

In simple terms: Know people, act accordingly.

Key Takeaway

Adapt your approach to each person.

Themes

leadership psychology communication

Mood

strategic reflective

Type

advice leadership

When to use this quote

  • team meetings
  • conflict resolution
  • performance reviews

Key Concepts

empathy social intelligence behavioral adaptation

Questions to Reflect On

  • How do you balance empathy with authority?
  • When is firmness more effective than kindness?
A Different Perspective

Overemphasis on manipulation can erode trust.

4.8 out of 5 (9 ratings)

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