Credibility Quote by John C. Maxwell
“A highly credible leader under-promises and over-delivers.”
About This Quote
Source Book: The 21 Irrefutable Laws of Leadership, 1998
Effective leaders set modest expectations and then exceed them, building trust and credibility.
In simple terms: Leaders should under-promise and over-deliver.
Key Takeaway
Set realistic goals, then surpass them.
Themes
leadership
trust
performance
Mood
professional
encouraging
Type
leadership
business
When to use this quote
- project management
- team leadership
- customer service
- sales negotiations
Key Concepts
expectation management
excellence
Questions to Reflect On
- How do you balance honesty with ambition?
- What metrics help you gauge over-delivery?
A Different Perspective
If expectations are too low, may underwhelm.
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