““DON’T JUST DO, RETOOL YOUR DOING Often I’ll ask a great team about the last time they had a meeting to discuss how they work. Aside from the occasional mention of an annual off-site, I usually get a null response. Why? Everyone’s too busy doing stuff to take a pause and make some changes to how they do stuff. I’ve never seen a team sport without a huddle, yet we’ll continue working for months—if not years—with clients and colleagues without ever taking a step back, taking stock, and making improvements to our systems. As””