““For all the scientific evidence we were amassing, many people, both in government and in the citizenry our elected officials are supposedly beholden to, were still refusing to accept that anything out of the ordinary was happening. I wasn't the only voice screaming in the wilderness anymore - but still, not everyone heard the call. In those first few years, it was a long uphill battle to get people to recognize what was happening.””
![“[The Utopia of Rules] should offer a challenge to us all. Should we just accept this bureaucracy as inevitable? Or is there a way to get rid of all those hours spent listening to bad call-centre music? Do policemen, academics, teachers and doctors really need to spend half their time filling in…” quote by Gillian Tett](https://sms4smile.com/quotes/img-quotes/223/gillian-tett-57286_accepting_the-utopia-of-rules-should-offer-a-chall_39418.jpg)
