Building Quote by Harper Reed
“I find that I often forget that people come from all over. In interfaces, products, experiences, and building for people, we always forget that people are not us.”
About This Quote
Source Interview: Talk at Interaction Design Conference, 2015
We tend to project our own experiences onto users, overlooking their diverse backgrounds and needs.
In simple terms: People are different; we forget that.
Key Takeaway
Design with empathy for varied users.
Themes
empathy
inclusion
design
diversity
user-centered
Mood
reflective
thoughtful
Type
advice
inspirational
When to use this quote
- product design
- UX research
- team workshops
- global market launches
Key Concepts
human-centered design
cognitive bias
cultural competence
Questions to Reflect On
- How can we systematically incorporate diverse perspectives?
- What methods reveal hidden user differences?
A Different Perspective
Assuming similarity can lead to products that alienate or exclude minorities.
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