Crisis management Quote by Harold R. Kerzner
““The alternative to systematic planning is decision-making based on history. This generally results in reactive management leading to crisis management, conflict management, and fire fighting.””
About This Quote
Source Book: Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 1995
Relying on past events for decisions leads to reactive, crisis‑driven management rather than proactive planning.
In simple terms: History‑based decisions cause crisis management.
Key Takeaway
Prioritize forward‑looking planning.
Themes
planning
decision‑making
risk
Mood
analytical
pragmatic
Type
strategic
cautionary
When to use this quote
- strategic meetings
- risk assessments
- process reviews
Key Concepts
reactive management
crisis
historical bias
Questions to Reflect On
- What proactive steps can you take today?
- How do you balance past lessons with future uncertainty?
A Different Perspective
Historical data alone cannot predict future complexities.
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