Firsts Quote by George Saunders
“...smile first, then speak.”
About This Quote
Source Quote: Unknown source
Encourages prioritizing a positive demeanor before verbal communication, fostering goodwill and receptivity.
In simple terms: Smile before speaking to create a friendly tone.
Adopt a pleasant attitude first.
Themes
Mood
Type
When to use this quote
- customer service
- team meetings
- public speaking
- conflict resolution
Key Concepts
Questions to Reflect On
- How does a smile change the listener's perception?
- Can a forced smile backfire?
May not work if the smile feels insincere.