Benefits Quote by George E. P. Box
“The benefits provided by worker participation are twofold. Quality is improved because of the finding and fixing of a very large number of problems, but also, and perhaps equally important, moral is improved.”
About This Quote
Source Book: Statistical Methods in Quality Control, 1976
Worker involvement raises product quality by uncovering many issues and boosts morale through shared responsibility.
In simple terms: Participation improves quality and morale.
Engage employees in problem solving.
Themes
Mood
Type
When to use this quote
- manufacturing
- software development
- healthcare
- customer service
Key Concepts
Questions to Reflect On
- How can you balance speed with inclusive problem solving?
- What incentives encourage genuine participation?
May slow decision making if consensus is required.