““A neighbor had a banana tree that had grown so fulsomely that it extended onto Kunip’s property. Insects attached to the banana tree were infiltrating his house. This is where an American probably would have said to his neighbor, “Yo, do something about your frickin’ banana tree! I’ve got bugs in my house.” It’s what I would have said. But that’s not what Kunip did. He broke off a leaf of the banana tree, just one leaf, thus subtly signaling to his neighbor his displeasure. A few days later, the neighbor’s gardener showed up and pruned the banana tree. The conflict was resolved without a word being uttered. “The relationship always comes first. It is more important than the problem,” explains Kunip.””
