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Consequence Quote by David Maister

“Whether or not your values are operational is crucially determined by whether or not there are consequences for noncompliance.” quote by David Maister
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“Whether or not your values are operational is crucially determined by whether or not there are consequences for noncompliance.”

David Maister

About This Quote

Source Book: Managing the Professional Service Firm by David Maister, 1993

Values become real only when non‑compliance has consequences.

In simple terms: Values need consequences to be effective.

Key Takeaway

Enforce consequences for values.

Themes

ethics accountability values

Mood

pragmatic serious

Type

business ethical

When to use this quote

  • workplace policies
  • team management
  • performance reviews

Key Concepts

organizational behavior leadership

Questions to Reflect On

  • What consequences reinforce your core values?
  • How do you balance enforcement with flexibility?
A Different Perspective

Over‑penalizing can stifle innovation.

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