Consequence Quote by David Maister
“Whether or not your values are operational is crucially determined by whether or not there are consequences for noncompliance.”
About This Quote
Source Book: Managing the Professional Service Firm by David Maister, 1993
Values become real only when non‑compliance has consequences.
In simple terms: Values need consequences to be effective.
Enforce consequences for values.
Themes
Mood
Type
When to use this quote
- workplace policies
- team management
- performance reviews
Key Concepts
Questions to Reflect On
- What consequences reinforce your core values?
- How do you balance enforcement with flexibility?
Over‑penalizing can stifle innovation.