““This starchy formality is not in vogue today. We carry ourselves in ways that are more natural and relaxed. We worry about appearing artificial. But those in Marshall's military world are more likely to believe that great individuals are made, not born, and that they are made through training. Change happens form the outside in. It is through the exercise of a drill that a person becomes self-regulating. It is through the expression of courtesy that a person becomes polite. It is through the resistance to fear that a person develops courage. It is through the control of facial expressions that one becomes sober. The act precedes the virtue.””
