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Doctor Quote by Danielle Ofri

“It can be rough going to maintain both composure and empathy in these situations, but a doctor's failure to do that is probably the number one reason why patients feel dissatisfied with their physicians and end up doctor-shopping endlessly.” quote by Danielle Ofri
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““It can be rough going to maintain both composure and empathy in these situations, but a doctor's failure to do that is probably the number one reason why patients feel dissatisfied with their physicians and end up doctor-shopping endlessly.””

Danielle Ofri

About This Quote

Source Article: The New England Journal of Medicine, 2015, Danielle Ofri

Physicians must balance composure and empathy; failure leads to patient dissatisfaction and doctor‑shopping.

In simple terms: Doctors need calm and empathy; lacking them drives patients away.

Key Takeaway

Cultivate calm empathy in care.

Themes

patient care empathy professionalism trust

Mood

reflective concerned

Type

medical ethical

When to use this quote

  • busy clinics
  • telemedicine
  • high‑stress emergencies

Key Concepts

doctor‑patient relationship communication patient satisfaction

Questions to Reflect On

  • How can doctors stay empathetic under pressure?
  • What systems support better bedside manner?
A Different Perspective

Time constraints hinder empathy.

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