I am Quote by Cressida Dick
“I am all about teams. I think I have probably got a reasonably relaxed style as a senior leader, I am pretty demanding, I am known as tough, not a soft touch, but I try to be friendly and I want my staff to feel they can come up and chat to me.”
About This Quote
Source Interview: BBC News, 2020
A senior leader balances high expectations with approachability, fostering open communication while maintaining standards.
In simple terms: Leaders can be demanding yet friendly.
Be firm but accessible.
Themes
Mood
Type
When to use this quote
- team meetings
- one‑on‑one check‑ins
- performance reviews
Key Concepts
Questions to Reflect On
- How do you show openness without compromising authority?
- What signals convey both rigor and support?
Balancing toughness with warmth can be perceived as inconsistent.