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Process Improvement Quotes by Robert S. Kaplan

1 Process Improvement quote by Robert S. Kaplan

Process improvement programs are like teaching people how to fish. Strategy maps and scorecards teach people where to fish.

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Robert S. Kaplan has 5 quotes on this site. A few more worth reading:

It bears repeating: you don't have to be good at everything.
A mere 7% of employees today fully understand their company's business strategies and what's expected of them in order to help achieve…
Process improvement programs are like teaching people how to fish. Strategy maps and scorecards teach people where to fish.
Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution.
Without strong visionary leadership, no strategy will be executed effectively.

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Process improvement programs are like teaching people how to fish. Strategy maps and scorecards teach people where to fish. — Robert S. Kaplan
Unplanned process improvement is wishful thinking. — Watts Humphrey

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