““In an attempt to convey their discontent, employees did something strange: exactly what they were told to do, following the formal rules to the letter. As a result, when the invisible wealth of informal engagement, knowledge sharing, and mutual aid was withdrawn, the office was brought to a halt. The implications of Blau’s study is clear: the formal corporate form actually obstructs the creation of wealth, and is thus completely reliant on an undercurrent of non-commercialized living labor, the very thing it cannot help but demolish as soon as it gets its anxious hands on it.””
