Because Quote by Brian McDermott
“It's really important how you say things because people won't necessarily remember what words you used, but they'll remember how you made them feel.”
About This Quote
Source Speech: Leadership Summit, 2021
The emotional impact of communication outweighs exact wording; feelings linger longer than facts.
In simple terms: Feelings outlast words.
Prioritize emotional resonance.
Themes
Mood
Type
When to use this quote
- team meetings
- customer service
- public speaking
Key Concepts
Questions to Reflect On
- How can you balance clarity with feeling?
- What techniques ensure messages are both accurate and moving?
Emphasizing emotion may obscure necessary details.