““Now, let’s focus on one aspect of another female superstar’s greatness that you should bring into your game, or rather into your head; Serena Williams (and Venus too) have serious short-term memory loss. By that I mean when things go bad in a point, game, set, or match, they have this ability to mentally wipe the slate clean—to forget about it immediately and not get ruined. Club players? We miss a few shots and lose a couple of games and it gets in our mind; we lose confidence, get rattled, and dial it down. Believe me, I know. That was me on tour plenty of times. As you’ll read later in Winning Ugly, when you get down on yourself—start beating yourself up mentally—there are now two players on the court trying to take you down. And one of them is you.””