Agents Quote by Bob Kerrey
“Unexpected kindness is the most powerful, least costly, and most underrated agent of human change. Kindness that catches us by surprise brings out the best in our natures.”
About This Quote
Unexpected kindness can create profound change without high cost, yet it is often overlooked.
In simple terms: Kindness changes people cheaply and powerfully.
Use kindness deliberately.
Themes
Mood
Type
When to use this quote
- team building
- customer service
- community volunteering
- conflict resolution
Key Concepts
Questions to Reflect On
- How can you make kindness a habit?
- What barriers prevent you from acting kindly?
Kindness may be ignored or taken for granted.