Apology Quote by Bert Lance
“It's never easy to say you're sorry.”
About This Quote
Source Speech: Business Leadership Talk, 1990
Apologizing is difficult because it requires humility and confronting personal fault.
In simple terms: Saying sorry is hard.
Embrace humility, apologize promptly.
Themes
Mood
Type
When to use this quote
- team conflicts
- customer service
- personal relationships
- public relations
Key Concepts
Questions to Reflect On
- When is it strategic to with an apology?
- How can you apologize without losing credibility?
Apologies can be seen as weakness, undermining authority.