Best W. Edwards Deming Sayings
- Experience by itself teaches nothing. Experience
- All models are wrong; some models are useful. All
- Competition should not be for a share of the market-but to expand the market. Competition
- Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change. Basic
- Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning. The forces… Begin
- It's management's job to know. Inspirational
- The most important figures for management of any organization are unknown and unknowable. Any
- Management does not know what a system is. Doe
- Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first… Achieve
- Management by results - like driving a car by looking in rear view mirror. Car
- Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow. Allow
- The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term. Aim
- To copy is to invite disaster. Copies
- No one can measure the loss of business that may arise from a defective item that goes out to a customer. Arise
- I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to… Add
- Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for… Appraisal
- The most basic problem is that performance appraisals often don't accurately assess performance. Accurately
- New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the… Asking
- The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride… Aim
- He that would run his company on visible figures alone will in time have neither company nor figures. Alone
- If you do not know how to ask the right question, you discover nothing. Ask
- Quality starts in the boardroom. Boardroom
- The questions are more important than the answers. Answers
- The greatest losses are unknown and unknowable. Funny
- Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts?… American
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