Our operations in China are materially similar to our U.S. peers who also operate and have employees there. — Eric Yuan China Copy Share Image
During the early stages of Zoom, I personally emailed every customer who canceled our service. — Eric Yuan Copy Share Image
You have to keep working hard to deliver happiness to customers and you have to control your own destiny. — Eric Yuan Control Copy Share Image
No matter how busy you are you've got to spend time with your family. I do not want to miss any important… — Eric Yuan Copy Share Image
I knew two things from my father: keep working hard, stay humble, and someday you'll be OK. — Eric Yuan Father Copy Share Image
I tell myself, every morning when I wake up, two things. Don't let the world down. Don't let our users down. — Eric Yuan Every morning Copy Share Image
The beautiful part of the cloud is, you know, it's unlimited capacity, in theory. — Eric Yuan Beautiful Copy Share Image
I hope that with video conferencing like Zoom everyone can spend time with family. — Eric Yuan Copy Share Image
My journey with Zoom began with a desire for the independence to build something that would make users happy, a true video-first… — Eric Yuan Desire Copy Share Image
Before I came to Silicon Valley I was in Beijing, China and I was twenty-seven. When I saw the Internet, I immediately… — Eric Yuan Change Copy Share Image
There's a reason why Silicon Valley is the worldwide innovation center, or why this is the startup valley, because I truly believe… — Eric Yuan Copy Share Image
Zoom does not focus on revenue goals, but rather we have confidence that focusing on the happiness of existing customers and our… — Eric Yuan Confidence Copy Share Image
I think many businesses will allow their employees to work from home. The main challenge here is how to make sure Zoom… — Eric Yuan Copy Share Image
The first time I applied for a U.S. visa, I was rejected. I continued to apply again and again over the course… — Eric Yuan Copy Share Image
Company culture is my number one priority. It's more important than the team, the product, the business model, or the investors. All… — Eric Yuan Business Copy Share Image
If I were to spend investor money on nice furnishings and so forth, particularly early on, I might not have it for… — Eric Yuan Business Copy Share Image
Numerous studies show that people derive more personal satisfaction and are more productive when they engage at a deeper level. In the… — Eric Yuan Copy Share Image
Millennials grew up realizing that they can get the job done without having to go to the office. — Eric Yuan Copy Share Image
I don't mind working long hours, because I enjoy doing that. The way to make myself happy is to work long hours. — Eric Yuan Copy Share Image
I really didn't understand why hackers would want to hack into a classroom. Are they going to learn algebra? Maybe calculus? — Eric Yuan Classroom Copy Share Image
Empathy, humanity and support for each other is more important than revenue, than growth. — Eric Yuan Empathy Copy Share Image
I feel like Zoom is not a part of Zoom anymore. Zoom belongs to the world now. — Eric Yuan Copy Share Image
We do all we can to proactively think about employees, how to care about them. — Eric Yuan Copy Share Image
I experienced the year 2000 dot com crash and the 2008 financial crisis, and it almost wiped out the company. — Eric Yuan Business Copy Share Image
We are very committed to listening to our customers' feedback and making changes to deliver happiness to our users. — Eric Yuan Communication Copy Share Image
I came to Silicon Valley in 1997 and joined WebEx. At that time, WebEx was small, only 10 engineers and two co-founders. — Eric Yuan Entrepreneurship Copy Share Image
We want to embed Zoom into all workflow applications. That's our direction. — Eric Yuan Copy Share Image
We expect our employees to care about the community, the company, their teammates, customers, and themselves. — Eric Yuan Business Copy Share Image
We take privacy very seriously and have privacy a policy and our intention is never to sell any customer data. — Eric Yuan Cybersecurity Copy Share Image
My biggest worry is that sometimes you know the problem, but you don't do anything about it until it gets too big… — Eric Yuan Copy Share Image
We have awesome, passionate customer success and social media teams, but when I see a customer who needs help or is unhappy,… — Eric Yuan Customer Copy Share Image
