All Chip Heath Quotes
- Once we know something, we find it hard to imagine what it was like not to know it. Find
- Most analysts are SO SMART and have amazing ideas, but they can't convey their genius ideas to others. Amazing
- This is the biggest problem in analytics today. Analytics
- One of my favorite bloggers who can articulate his ideas clearly is Avinash Kaushik. The only problem? His ideas are so awesome his posts are… Articulate
- There's no such thing as a passive audience. Audience
- The Aha! experience is much more satisfying when it's preceded by the huh experience. Experience
- Success emerges from the quality of the decisions we make and the quantity of luck we receive. We can't control luck. But we can control… Choices
- Many armies fail because they put all their emphasis into creating a plan that becomes useless ten minutes into the battle All
- The more we reduce the amount of information in an idea, the stickier it will be. Amount
- Mental simulation is not as good as actually doing something. But it's the next best thing. And the right kind of a story is a… Best
- What’s working, and how can we do more of it? Funny
- What’s broken, and how do we fix it? Broken
- Grit is not synonymous with hard work. It involves a certain single-mindedness. An ungritty prison inmate will mount a daring new escape attempt every month,… Attempt
- Change is hard because people wear themselves out. And that’s the second surprise about change: What looks like laziness is often exhaustion. Change
- The more hooks an idea has, the better it will cling to memory. Better
- What looks like resistance is often a lack of clarity. Clarity
- Lots of us have expertise in particular areas. Becoming an expert in something means that we become more and more fascinated by nuance and complexity.… Areas
- What questions do I want my audience to ask? Ask
- When people know the desired destination, they’re free to improvise, as needed, in arriving there. Arriving
- When you’re at the beginning, don’t obsess about the middle, because the middle is going to look different once you get there. Beginning