Listening Quote by Anonymous
““There is a distinctive difference between hearing what is said and hearing what is wanting to be said. The art of asking probing questions and listening carefully to the responses, is critical in relationship building and problem solving””
About This Quote
Source Book: The Art of Listening, 2020
Understanding the gap between spoken words and underlying intent requires probing questions and attentive listening, essential for strong relationships and effective problem solving.
In simple terms: Listen beyond words.
Ask deeper questions.
Themes
Mood
Type
When to use this quote
- team meetings
- counseling sessions
- negotiations
Key Concepts
Questions to Reflect On
- What assumptions do you make when listening?
- How can you improve your questioning skills?
People may resist probing questions.