For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge. — W. Edwards Deming Copy Share Image
Let us think about 'zero-defect and zero effect'. Zero defect in production with no adverse effect on the environment. — Narendra Modi Copy Share Image
In some organizations, it is easy to say mistakes are okay when in truth it is a zero-defect organization. You will be… — John Daly Copy Share Image
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create… — W. Edwards Deming Copy Share Image
